Política de envío

SHIPPING POLICY

Last Updated: July 15, 2026

Thank you for shopping with SNEIKO.

ORDER PROCESSING

SNEIKO products are manufactured in production batches.

Due to high demand and our batch production process, orders are typically processed within 2–3 weeks after payment has been successfully received and verified.

Processing times may occasionally be extended during holidays, promotional events, new product launches, or periods of exceptionally high demand.

DELIVERY TIMES

Once your order has been processed and shipped, delivery typically takes 7–15 business days, depending on your destination and local carrier operations.

Please note that delivery times are estimates and are not guaranteed.

Factors that may affect delivery times include:

  • Customs inspections

  • Weather conditions

  • Carrier delays

  • High shipping volumes

  • Local logistics disruptions

  • Public holidays

  • Other circumstances beyond our reasonable control

SHIPPING DELAYS

While most orders arrive within the estimated delivery timeframe, occasional delays may occur due to circumstances beyond our control.

These circumstances may include:

  • Carrier operational delays

  • Customs inspections

  • Severe weather conditions

  • Transportation disruptions

  • Peak holiday shipping periods

  • High package volumes

  • Local delivery service interruptions

Estimated delivery times are provided as a guideline only and are not guaranteed delivery dates.

A shipment shall not be considered lost until 30 business days have passed since the shipment date without delivery confirmation or meaningful tracking updates.

SNEIKO is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our reasonable control. However, we will gladly assist customers in tracking their shipment and resolving shipping issues whenever possible.

ORDER TRACKING

Tracking information will be provided by email once your order has been dispatched.

Please allow a short period of time for tracking updates to appear in the carrier's system after shipment.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information during checkout.

If an incorrect or incomplete shipping address is provided and the package is returned or cannot be delivered, additional shipping fees may apply before a replacement shipment can be arranged.

LOST OR DELAYED SHIPMENTS

If your package appears significantly delayed, please contact us and we will do our best to assist you.

For packages confirmed as lost by the carrier, or that remain undelivered after the carrier's investigation has concluded, we will work with you to determine an appropriate resolution.

CUSTOMS, DUTIES, AND IMPORT FEES

Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their local authorities, where applicable.

These charges are determined by the destination country and are outside of our control.

CONTACT

For any questions regarding shipping, delivery, tracking information, or other shipping-related inquiries, please contact us:

SNEIKO

Website: https://snakegame.store

Email: hellosnakegame@gmail.com